Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any further questions please contact us here.


Q: How long does delivery take? Is there a shipping fee? Where do you deliver to? Can I track my order?

Please refer to Shipping and Delivery for all questions regarding shipping and delivery.

 

Q: I don't live in Singapore. How can I order?

A: Thank you for your interest. At the moment, we only deliver to Singapore. However we will be accepting international orders very soon and will update once we are able to do so.

 

Q: How can I pay?

A: We accept all major credit cards and Paypal. Choose what you prefer!

 

Q: Are your vintage dresses authentic?

A: To ensure that the vintage dresses are authentic, we only source from reputable brokers. 

For more information regarding our vintage collection, please refer to About Vintage.

 

Q: Who can I contact if I have a problem with my order?

A: All inquiries can be forwarded to our Contact Us form here.

Q: Unfortunately I need to return an item - how do I do that?

Please refer to Return Policy for our return guidelines and procedures.


Q: If I enter my email address will you sell my information?

A: We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.